Return Policy

Thanks for purchasing our products or services (consultation, meditation) at Gregoria's T. Gems Shop operated by M.G. Theodosiou Enterprise Ltd.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused,  and in its original packaging. You’ll also need the receipt or proof of purchase.

The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact us.

To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like incense sticks, custom products (such as special orders or personalized items). We also cannot accept returns for Consultations or Meditations (after 14days), or downloaded meditation and e-books. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


Please note if you want to return the goods and want a money refund, you only get a refund for the goods original selling price (e.g. You bought €25 bracelet plus €5 shipping cost, we refund only the €25), also you have to cover the shipping cost for returning.

Please note the following exceptions to our return and refund policy:

  • Discounted items are final and cannot be returned or exchanged
  • Gregoria's audio Guided Meditation Cd's cannot returned or exchanged/Incense sticks cannot returned
  • Returned items must have no visible signs of wear or use

    Additional Information:

    Return and refund:

    • Allowed 15 days from the day that you send the goods back for the refund procedure to complete
    • Shipping Cost for any order is on the customer
    • Return Shipping cost is on the customer

    Lost or damaged:

    • We will replace any product that lost or is damaged. Follow the step below, send us an email or call us. 

    To initiate a return or exchange, please complete the following steps:

    1. Send as an email when you will return the product, with full details Name and Surname, Address, Phone Number and the receipt of the shipping company (photo of the product) 
    2. when the goods are back to us we will inform you that we will transfer the refund on your original payment method.
    3. if you want an exchange for the same or other products with the same value, when the goods are back to us we will proceed with the exchange.


    Tel: 00357 24620235 - 00357 96306166

    Consultations or Meditation Services

    Return and Refund Policy: (Digital services)

    Thanks for purchasing our services (Consultation or Meditation) at Gregoria's T. Gems Shop operated by Gregoria Theodosiou. We offer a full money-back guarantee for all Consultation or Meditation Service made on our website. If you change your mind for the Consultation or Meditation from us, you can get your money back no questions asked. You are eligible for a full reimbursement within 14 calendar days of your purchase. After the 14-day period you will no longer be eligible and won't be able to receive a refund.

    If you have any additional questions or would like to request a refund, feel free to contact us.


    Tel: 00357 24620235 - 00357 96306166